SHIPPING POLICY

At Taashi, we are committed to delivering a seamless shopping experience. Below, you'll find detailed information about our shipping procedures, costs, and delivery timelines.

Order Processing Time

  • All orders are processed within 2–3 business days. Orders are not processed or shipped on weekends or U.S. federal holidays.

  • During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience during these times.

Shipping Methods and Delivery Times

  • We offer a variety of shipping options to cater to your needs:

    • Standard Shipping: Estimated delivery within 5–7 business days.

    • Expedited Shipping: Estimated delivery within 2–3 business days.

    • Overnight Shipping: Next business day delivery for orders placed before [Insert Time].

  • Delivery times are estimates and may vary based on the shipping carrier and your location.

Shipping Costs

  • Shipping fees are calculated at checkout based on the weight of your order and the delivery destination.

  • We offer free standard shipping on orders over $[Insert Amount] within the contiguous United States.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking information.

  • You can track your order status through the carrier's website or by logging into your Taashi account.

International Shipping

  • Currently, we only ship within the United States.

  • We do not offer international shipping at this time.

Shipping Restrictions

  • Due to U.S. Customs regulations, shipments valued over $800 may require additional documentation and are subject to longer processing times. Please be aware that some carriers, such as DHL, have temporarily suspended high-value U.S. deliveries due to these new requirements .

  • Certain products may be restricted or prohibited from shipping to specific states or regions. If your order includes such items, we will notify you promptly and offer alternatives or a full refund.

Damaged or Lost Packages

  • If your order arrives damaged or is lost in transit, please contact our customer support team within 7 days of receiving your order.

  • We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as appropriate.

Customer Support

  • For any questions or concerns regarding shipping, please contact our customer support team at:

    • Email: mytaashi@gmail.com

    • Phone: (703)-346-5999

    • Live Chat: Available on our website during business hours.

We appreciate your business and are here to assist you with any shipping inquiries you may have.